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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dave PSB

April 17, 2024

5  out of  5 rating by Dave PSB
"A second review (the first one is below): Also 5 stars. On April 11, 2024, I stopped by the State Farm office in Solvang with a list of questions I'd been collecting for a few months. The questions involved policies for both my elderly mother and me. I had about eight boxes to check - everything from 'can you explain coinsurance to me' to what is the procedure for updating the replacement value of my mother's house for her homeowners policy to solving a logon issue to explaining a particular EOB to me to adding me as a 3rd party contact in the even my mother forgets to pay a policy premium and so on. I stopped by thinking I would just make an appointment to come in and discuss my long list later, but Ashley Donnelly happened to be free and met with me right away. Twenty minutes later, all my boxes had been checked. She was very knowledgeable on all of the issues and also a wiz at their computer system. I very much recommend the Solvang State Farm office. This is the first review from late 2023: I was looking for a supplemental Medicare policy having applied for Medicare in Feb 2023 (my 65th birth month). My case was a bit complicated because I would miss the initial open enrollment period (for supplemental policies) due to being out of the country. I met with Julia Tipolt when I was in country around December 2022 about how things would work. She spent a lot of time with me explaining the coverage options and how the timing would work, so I pretty much had all the ducks in a row for when I would be back in the country in Aug 2023. I spoke with Lisa Rudnicki by phone around May 2023 just to confirm plans. All was good. Then in Aug 2023, I met with Lisa in person to get the deal done. We filled out the forms, got the banking details settled, and I walked out 30 minutes later with a supplemental policy. We also talked about a replacement supplemental Medicare plan for my mother, whose supplemental coverage inherited from my father's pension was going to be cancelled by the pension plan come December 2023. Again Lisa was able to assure me that when the day came, we would just need to come in and sign up for a new State Farm plan. Easy and no loss of coverage. A load off my mind. This is a very well run group who gives very personalized service - small town service - which is rare these days."
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Lorie Eden

April 17, 2024

5  out of  5 rating by Lorie Eden
"I had a pleasant conversation with Thomas at state farm. He was very helpful, professional and explained my homeowners insurance policy with such detail. He answered all of my concerns with compassion. Thank you for over 30 + years of service."
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Austin Lafferty

April 15, 2024

5  out of  5 rating by Austin Lafferty
"Staff is always very helpful and friendly. They are always a pleasure to deal with. Thank you all!"
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Cindy Maccianti

April 9, 2024

5  out of  5 rating by Cindy Maccianti
"This office has been terrific! - Ashley has recently helped with Ins forms I needed and was very professional and timely. Thanks to all the ladies in the office!"
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Ed Milstein

April 5, 2024

5  out of  5 rating by Ed Milstein
"Definitely a five-star establishment. Thomas Woodard help me navigate the surprisingly complex pathways to reducing my premiums. I've been with these guys since I moved up here in 2005, and I highly recommend them. Courteous, professional, dog friendly, and they have good coffee!"
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John Keane

March 21, 2024

5  out of  5 rating by John Keane
"Ashley was eager to help with my homeowners ins. info. She was pleasant to work with. A Keeper!"
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A Norato

March 20, 2024

5  out of  5 rating by A Norato
"Lisa Rudnicki from Julia Tipolt's office, is someone who always makes me and my family feel like truly State Farm is there for us. From explaining the policies to helping guide us through a claim, the understanding and helpfulness is beyond compare. I can't say Thank you enough for always being there when you are most needed!"
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Kori Mang

March 19, 2024

5  out of  5 rating by Kori Mang
"Excellent service, always willing to help me with anything. Very friendly service"
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Ann Favreau

March 18, 2024

5  out of  5 rating by Ann Favreau
"Briana was a great help this morning and quickly resolved my problem! She was kind, cheery, and professional! Overall a fantastic experience!"
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Tom Dimmette

March 14, 2024

5  out of  5 rating by Tom Dimmette
"Excellent service. Very reasonable pricing"
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SMI Cellular Inc.

March 11, 2024

5  out of  5 rating by SMI Cellular Inc.
"Always very helpful with my needs and kind."
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Reta Tafelski

March 8, 2024

5  out of  5 rating by Reta Tafelski
"Ashley was terrific helping me with a policy payment. Very quick and efficient."
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Rohert Bares

March 4, 2024

5  out of  5 rating by Rohert Bares
"Lisa and Julia run the best insurance company in the Santa Ynez valley. I would highly recommend them to any valley residents. Please give them a try you won't be disappointed Robert Barnes owner of black Iron farrier"
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Guy Coats

February 27, 2024

5  out of  5 rating by Guy Coats
"Great service. Very responsive. Highly recommend"
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christina cruz

February 22, 2024

5  out of  5 rating by christina cruz
"julia was so helpful with everything i needed and more, the process went smoothly and i was given a great deal, thank you for walking me thru. great agent and ins company"
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Jason Cha

February 20, 2024

5  out of  5 rating by Jason Cha
"Excellent service."
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Veronica Taylor

February 13, 2024

5  out of  5 rating by Veronica Taylor
"Carla was very helpful answering all my questions and guiding me through the process of getting going with my insurance. Thanks so much!"
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Seth Jorgenson

February 10, 2024

5  out of  5 rating by Seth Jorgenson
"Always a pleasure to work with, appreciate the prompt help and callback. Thanks Carla!"
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Sam Kiger

February 8, 2024

5  out of  5 rating by Sam Kiger
"Brianna and Lisa always do a great job!"
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jose rodriguez

February 8, 2024

5  out of  5 rating by jose rodriguez
"Loved the feeling of being insured by them. They care about the client more than I have experience. Attentive to my needs and helped me find the best value in my coverage. Always helpful and knowledgeable. Assist with any needs and makes sure that I'm feeling satisfied with the support. Plua they always available in case of any emergency."
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Kelli Belden

February 7, 2024

5  out of  5 rating by Kelli Belden
"I have been a client for years. I always get the best advice and support. Thank you Ashley for your help today and your patience. I appreciate your great attitude! Kelli Belden"
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Amy Byrd

February 6, 2024

5  out of  5 rating by Amy Byrd
"Ashley is wonderful to talk with in getting going as a new auto policy client!"
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Jesse Chu

February 2, 2024

5  out of  5 rating by Jesse Chu
"it was very pleasure to work with the team, they are so helpful and very nice."
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Kevin Vieweg

February 2, 2024

5  out of  5 rating by Kevin Vieweg
"I have had nothing but really good experience with this agent every time I call and have questions about my policy they have been very helpful"
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Leslie Sherman

January 30, 2024

5  out of  5 rating by Leslie Sherman
"Ashley was super helpful in adding my son’s new vehicle to our coverage - much appreciated!"